Friday 6 September 2013

Shoes!

Recently Louise did a fab class over at Beautiful Things HQ #BTHQ

Using vintage comics and Mod Podge these shoes have turned out beautifully! 

So if you have a spare £20 and are at home twiddling  you thumbs head on over for the next class and make a pair of your own! 




Saturday 27 April 2013

What Have We Been Up To?

It has been a long time since we last updated you with our activities here at RC HQ.

Since the beginning of this month I have left my full time job to pursue my dream of owning my own business, and I can now announce the launch of our new website!

www.rabbitcrafts.co.uk opened its doors to the public today with new additions coming soon!

The Rabbit Crafts website is a market place for a variety of different crafts from a variety of different sellers.

Stocking jewellery, cosmetics, kids play furniture, sewn and crocheted products, the website is a treasure trove of beautiful items.

Please stop by and let us know what you think.

Louise xx


Tuesday 12 February 2013

Next...The Final Chapter

Today we thought we would see the end of this saga, however it continues, and just like us you must be tired to me gabbing on about it.

(See previous posts from 14th Jan and 18th Jan)

We took delivery of the Monty snuggle seat for the second time since ordering it back in October.

This time it also turned up in the wrong colour and, this time, damaged and with no feet!. Humm, do you think if Hercule Poirot were here he would be able to figure it out?

They have now set it upon themselves to sort this out.

The damage to the snuggle seat
The delivery man clearing glue from the hole so he could fit the feet
The swatch showing the colour it was meant to be , and the actual colour of the chair... yes the swatch is attached. 

Saturday 9 February 2013

Spring Fair International - Our Fave Stand Designs

We had such a fab time at Spring Fair that we thought we would share some of the fantastic stand designs we saw!


























Friday 18 January 2013

The Saga Continues...

Dear Next,

Please can you explain exactly what this is?

I appear to have received a parcel from you. Two cushion covers have arrived in the right colour, I have tried them on my sofa to see if thy fit and by golly to my surprise they do!



The main problem is that I had NO prior knowledge of their arrival or that you even planned on sending me these items. Considering that you planned on resolving our ongoing issue by sending me a new sofa to replace the sad item of furniture that you left me with on the 16th December 2012.

I still have no feet that fit... where are these?

Do you really feel that this was the right course of action? Not informing me that you were planning this?

I also appear to have two missed calls from withheld numbers on both my home and mobile phone... was this you trying to tell me about you new course of action? if so then too late! These were made about an hour after the package was received.

Can I just ask you what would have happened if I had refused to sign for it?

Kind regards,

Your Highly Frustrated Customer!!!!!

P.S. Due to your lack of instructions with the new cushion covers, what exactly do you want me to do with the old ones?

Monday 14 January 2013

Next...

... Unfortunately this is not a  post thanking you for following Running Rabbit and encouraging me though the two years that I have been blogging and making. No, this is  a post telling you all bout my recent altercation with Next and the rubbish way they treat their customers!

On the 20th October I ordered two sofa's and a chair from Next for my new home, at the time of purchase one customer came into the store demanding a refund due to her order being cancelled twice and set back 12 weeks! 



I was assured that this was a one off and that the lady would be receiving a full refund. One of my sofa's and the chair were confirmed to be arriving in 4 weeks and the second sofa would be coming in 8 weeks due to a slight delay. 

Three weeks later instead of receiving a phone call I got a letter telling me that my sofas would arrive in the middle of December, a month late. Then I received a second later saying that there had been a further delay and that the furniture wouldn't be arriving until the end of December and I would be lucky to get the before Christmas!

At this point I rung them and told them that this was unsatisfactory customer service, definitely not of the level that you would expect of this well known family brand! I was then offered a £120 gift voucher which was then suddenly reduced to £100.once I told them that I had bought the furniture on finance. I then informed the customer service rep that this phone call was probably being recorded and that I wanted the £120 which seemed to swing it. 

The sofas finally arrived on the 16th December, however the tale doesn't end there... One of the sofa's that was delivered was the wrong colour and the feet that arrived with it didn't fit! 

This is the last straw! I am now paying finance for three sofa's when I only have two. I have spoken to customer services who have told me that I "should" here about the delivery of the correct sofa by the end of this month... Do I believe them? we will have to wait and see. 

Next... I am not impressed. 

Brighton

Recently I went to Brighton with some of my best girl friends for the weekend, and what an amazing place it was!

The last time I went to Brighton  I was about 10, it was so nice to go and experience all of the lovely quirky shops in the Lanes and the eclectic architecture. 

Here are a few pics I took, thought you lovel lot would love to see them!